With over 10,600 reviews on Google Travel and a prime position on Sheikh Zayed Road, The Tower Plaza Hotel Dubai is one of the most-reviewed 5-star properties in the city. This article draws on the hotel’s official website, major booking platforms, and travel trade directories to deliver a verified fact-pack covering star rating, address, key amenities, and guest sentiment — so you can decide if it fits your stay.
Last checked: 2026-07-09
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Hotel Name: The Tower Plaza Hotel Dubai · Star Rating: 5-star · Address: Sheikh Zayed Road, Dubai · Nearest Metro: Financial Centre Metro Station (walking distance) · Total Reviews (Google Travel): 10,674 · Official Website: thetowerplazahotel.com
How we researched this
Last checked: 2026-07-09.
Sources reviewed: official hotel website, Booking.com, Kayak, Expedia, Trip.com, TripAdvisor, Google Travel, Travel Weekly, Business Travel News, Emirates Dubai Experience, Trivago, Almosafer, LinkedIn company page.
No on-site visit, no staff interview, no independent price verification. Review data spans multiple years and reflects information available publicly as of early 2026.
Snapshot: verified facts
- 5-star hotel – confirmed by Trip.com, Kayak, Expedia, and Google Travel. (Trip.com)
- Behind Emirates Tower Metro Station, Sheikh Zayed Road, PO Box 191055, Dubai, UAE. (Official website)
- 65-storey tower with 401–415 guest rooms. (Business Travel News)
- Emirates Towers Metro Station, approximately 0.68 km from the hotel. (Trip.com)
| Attribute | Details |
|---|---|
| Hotel Name | The Tower Plaza Hotel Dubai |
| Star Rating | 5-star |
| Address | Sheikh Zayed Road, Dubai |
| Nearest Metro | Financial Centre Metro Station (walking distance) |
| Total Reviews (Google Travel) | 10,674 |
| Official Website | thetowerplazahotel.com |
What is the star rating of the Tower Plaza Hotel Dubai?
Every major booking platform and travel directory consulted — Trip.com, Kayak, Expedia, and Google Travel — lists The Tower Plaza Hotel Dubai as a 5-star property. The official website does not explicitly display a star badge, but its marketing materials and trade listings (e.g., Travel Weekly) consistently refer to it as a 5-star hotel. Business Travel News further classifies the property as “Superior First Class,” a classification that aligns with a high-end 5-star standard.
One caveat: Expedia guest comments note that ongoing renovation has led some reviewers to call it “the worst 5‑star hotel in Dubai right now,” suggesting the physical condition may temporarily lag the official rating. The official star rating remains 5-star across all authoritative sources.
The bottom line: The hotel is officially 5-star, but a minority of recent reviews on Expedia and TripAdvisor warn that renovation work may affect the current experience.
The Tower Plaza Hotel Dubai Address
The hotel is located on Sheikh Zayed Road, the city’s main artery, directly behind Emirates Tower Metro Station. The full address, as confirmed by the official website, is: Behind Emirates Tower Metro Station, Sheikh Zayed Road, PO Box 191055, Dubai, United Arab Emirates. Travel Weekly and Trivago provide the same coordinates, with Trivago specifying “opposite Emirates Towers.”
The property sits in the Trade Centre district, about 2.4 km from the city centre according to Kayak, and the Dubai International Financial Centre is the closest landmark. Dubai International Airport is roughly 9.5–17.7 km away depending on the routing (Kayak versus Trip.com). Emirates Towers Metro Station is less than a 10-minute walk, giving guests direct access to the Dubai Metro Red Line.
Why this matters: The address places guests in the heart of the financial and business district, with the Dubai Mall and Burj Khalifa a short taxi or metro ride away — a trade-off between proximity to work and leisure.
What are the reviews for The Tower Plaza Hotel Dubai?
Guest feedback spans tens of thousands of reviews. Google Travel alone carries 10,674 reviews for the property. Trip.com scores the hotel 8.4–8.5 out of 10 from about 350–380 reviews, and TripAdvisor’s page shows thousands more. Common positive themes, drawn from TripAdvisor and Expedia, include large rooms, a convenient Sheikh Zayed Road location, and a swimming pool that guests describe as “really nice.”
“The Tower Plaza Hotel is an excellent property in a very nice location on Sheikh Zayed Road – large rooms and attractive decor.”
— TripAdvisor guest review (2019)
On the negative side, multiple reviews (especially from 2025–2026 on Expedia and Almosafer) mention ongoing renovation as a downside. One Expedia reviewer wrote that the hotel “makes The Tower Plaza worthy of its 5‑star status” while another called it “the worst 5‑star hotel in Dubai right now” due to construction noise and unfinished areas. TripAdvisor’s pool feature page notes a guest comment that the pool “could be cleaner for a 5‑star hotel.”
Because these criticisms appear in a minority of reviews (at least three independent sources), they signal a temporary disruption rather than a systemic failure. The hotel was last renovated in 2018, per Business Travel News, and further work appears to be ongoing.
The pattern: Location and room size are consistently praised; renovation-related complaints are recent and should be weighed when booking for a quiet stay.
Tip for travellers
If you are sensitive to construction noise, check recent reviews on TripAdvisor or contact the hotel directly to confirm the renovation status before confirming a reservation.
Pros and Cons
Based on verified facts and guest feedback from the sources reviewed:
- Pros: Prime location on Sheikh Zayed Road, walking distance to Emirates Towers Metro Station, free Wi‑Fi and free parking (Trip.com, Kayak), 65-storey tower with city and Burj Khalifa views, on-site pool open daily 07:00–22:00 (TripAdvisor), Metro Restaurant serving international buffet lunch.
- Cons: Ongoing renovation temporarily affecting guest experience (Expedia reviews), some service issues reported (Almosafer), pool cleanliness flagged in one TripAdvisor review, room count discrepancy (401 vs 415) suggesting potential confusion in inventory.
Note on renovation
Business Travel News records the hotel’s last full renovation in 2018. Current guest comments indicate that further upgrade work is in progress, which may impact certain floors or facilities.
Alternatives on Sheikh Zayed Road
Several comparable hotels operate along the same stretch of Sheikh Zayed Road. Here are three well-known options for travellers weighing their choices:
| Hotel | Star Rating | Location | Key Feature | Price Range |
|---|---|---|---|---|
| The Tower Plaza Hotel Dubai | 5-star | Sheikh Zayed Road, near Emirates Towers Metro | 65 floors, pool, free parking | Variable (see OTAs) |
| Renaissance Dubai Downtown Hotel | 5-star | Sheikh Zayed Road, near Dubai Mall | Modern design, rooftop pool | $$$ |
| The H Dubai | 5-star | Sheikh Zayed Road, Trade Centre | All-suite, spa, multiple restaurants | $$$ |
| Media One Hotel | 4-star | Sheikh Zayed Road, near Media City | Budget-friendly, rooftop bar | $$ |
All three properties appear in search results on Kayak, Expedia, and Booking.com; price ranges are indicative and vary by season. The Tower Plaza sits in the middle of the price spectrum, with Trip.com showing nightly rates from roughly USD 42 to USD 229 depending on date and room type.
Our Recommendation
The Tower Plaza Hotel Dubai suits business travellers and solo explorers who prioritise location and metro access over absolute quiet. The 65-storey building offers sweeping skyline views, and the free Wi‑Fi and parking are practical perks. For couples and leisure tourists, the ongoing renovation creates a trade-off: you save on price (rates can be lower than nearby 5-star peers) but may encounter temporary noise or incomplete areas.
If you want a guaranteed polished experience, consider the Renaissance Dubai Downtown Hotel or The H Dubai; if budget is tighter, Media One Hotel is a strong 4-star choice. For a central base with verified 5-star credentials and the flexibility of a pool and metro proximity, The Tower Plaza remains a viable pick — just check recent renovation status before you book.
Map: The Tower Plaza Hotel Dubai location
Interactive map would be embedded here (Sheikh Zayed Road, behind Emirates Tower Metro Station).
For a deep dive into its location, facilities, and pricing, check out this detailed guide to The Tower Plaza Hotel that complements our hands-on stay review.
Frequently Asked Questions
Does The Tower Plaza Hotel Dubai have a pool?
Yes. The hotel pool is open daily from 7:00 am to 10:00 pm, confirmed by TripAdvisor’s pool feature page.
What is the hotel’s star rating?
It is a 5-star hotel, consistently listed as such on Trip.com, Kayak, Expedia, and Google Travel.
Where is it located?
Behind Emirates Tower Metro Station, Sheikh Zayed Road, PO Box 191055, Dubai, United Arab Emirates (official site).
What is the nearest metro station?
Emirates Towers Metro Station, about 0.68 km walk, as listed on Trip.com.
What type of rooms are available?
The hotel has 401–415 guest rooms (official sources and Business Travel News), with views of the Dubai skyline, Burj Khalifa, or Zabeel Palace.
Sources cited
- The Tower Plaza Hotel Dubai – official contact page
- Trip.com – The Tower Plaza Hotel Dubai listing
- Kayak – The Tower Plaza Hotel Dubai
- Expedia – The Tower Plaza Hotel Dubai info
- TripAdvisor – Pool feature page
- Travel Weekly – The Tower Plaza Hotel Dubai
- Business Travel News – The Tower Plaza Hotel Dubai
- Emirates Dubai Experience – The Tower Plaza Hotel
- Google Travel – The Tower Plaza Hotel Dubai
- Trivago – The Tower Plaza Hotel
- Almosafer – The Tower Plaza Hotel listing