Sheraton Hotel Newfoundland Reviews: Ratings, Amenities, Location

This review aggregates verified guest feedback from multiple booking platforms to give travelers a grounded picture of what to expect at Sheraton Hotel Newfoundland in St. John’s, Newfoundland and Labrador. Drawing on data from the official Marriott listing, Booking.com, Tripadvisor, Hotels.com, Expedia, and Hotel-Scoop, the article evaluates room quality, amenities, service reputation, pricing, and location to help you decide whether this property fits your travel plans.

Last checked: 2026-05-27

Property: Sheraton Hotel Newfoundland · Location: St. John’s, Newfoundland and Labrador, Canada · Key Amenities: Indoor pool, hot tub, 24-hour fitness center, on-site restaurant, room service · Guest Rating (Marriott.com): 5/5 across all categories

What is the Sheraton Hotel Newfoundland about?

The Sheraton Hotel Newfoundland is a 4-star property in downtown St. John’s operating under the Marriott International banner. The official Marriott listing describes it as an “elevated modern hotel” situated near the harbour and Battery neighbourhood with sweeping views over the city and waterfront (Marriott). The building sits on the site of historic Fort William, giving upper-floor rooms a vantage point that reviewers on Hotel-Scoop note as a highlight worth requesting when booking (Hotel-Scoop).

Accommodations and Amenities

Room types on Booking.com are primarily doubles and suites, with harbour-view rooms available for guests who specifically request elevated views (Booking.com). The property has an indoor pool, hot tub, sauna, spa, and 24-hour fitness centre confirmed across Marriott and Booking.com listings (Marriott; Booking.com). A business centre and smoke-free policy round out the on-site facilities.

On the less positive side, a November 2025 review on Hotels.com gave a 6/10 rating noting that some rooms feel dated and could benefit from updates, while staff and check-in were rated favourably (Hotels.com). Tripadvisor reviewers echo this pattern: the pool feature page includes comments that “the property itself is average, but the staff make it 4-5 star” alongside notes that elevators can be slow (Tripadvisor).

Dining Options

The on-site restaurant is Bivver, a lounge and bar serving meals and beverages from 6:30 a.m. to midnight according to Hotel-Scoop (Hotel-Scoop). Booking.com lists American and à la carte breakfast options, but the breakfast guest score of 5.5/10 on the same platform indicates this is a relative weak point compared with other aspects of the stay (Booking.com). Several Booking.com reviewers mention the restaurant had “the best fries” and “very good” food outside of breakfast service.

Guest Reviews

Expedia lists the Sheraton Hotel Newfoundland as a luxury hotel in St. John’s and highlights that guests praise the helpful staff and location (Expedia). Hotels.com reviews include comments such as “The room & hotel stay was amazing. Very clean, super friendly staff, harbour view and an excellent onsite restaurant” (Hotels.com). Tripadvisor reviews from 2026 repeatedly praise the staff, with one calling it a “Wonderful Hotel, excellent staff, great food and drink. The indoor pool and hot tub were very nice!” (Tripadvisor).

The pattern across platforms shows that service quality and location consistently earn strong marks, while some room finishes draw mixed feedback. The gap between excellent staff and average hardware is the most notable trade-off in guest sentiment.

Where is the best place to stay in St. John’s, Newfoundland?

Sheraton Hotel Newfoundland Location and Walkability

The hotel sits at 115 Cavendish Square, approximately 0.9 miles (about 1.4 km) from the centre of St. John’s, making it walkable to downtown attractions (Booking.com). Hotel-Scoop rates the location highly for walkability, noting it offers “a lovely bird’s eye view of St. John’s harbour or the city” and is about 7 km from the airport with no shuttle provided (Hotel-Scoop). Guests typically rely on taxis, rideshare, or rental cars for airport transfers.

Top Attractions Nearby

The property’s proximity to The Rooms cultural facility is cited on Hotel-Scoop as a notable advantage for guests interested in local arts and heritage (Hotel-Scoop). Signal Hill and the Battery neighbourhood are accessible on foot, reinforcing the hotel’s position as a base for exploring the city on foot rather than by car. On-site parking at CAD $25 per day is available for guests who drive, per the Marriott listing (Marriott).

For travellers prioritising walkability to downtown attractions, the Sheraton Hotel Newfoundland’s central location scores well. The trade-off is relying on third-party transport from the airport rather than a provided hotel shuttle.

Which is more luxurious, Sheraton or Marriott?

Both the Sheraton and Marriott brands fall under Marriott International. Sheraton properties are generally positioned as full-service upscale, while some Marriott-branded hotels occupy a range from upper-midscale to upscale depending on the specific property. According to Expedia, the Sheraton Hotel Newfoundland is listed as a luxury hotel in St. John’s (Expedia).

Room Quality

On the Marriott review breakdown page, cleanliness, dining, location, service, and amenities all show 5 out of 5 ratings in the category summary, indicating consistently high marks among guests who booked through Marriott’s own channel (Marriott reviews). However, cross-platform reviews from Hotels.com and Tripadvisor flag that room finishes vary—some guests encounter dated furnishings while others find rooms spacious and clean.

Service Comparison

Staff quality is the most consistently praised element across all platforms. Tripadvisor and Expedia reviewers highlight helpfulness and warmth as stand-out attributes. Booking.com reviewers also note the front desk staff positively. The Marriott rating of 4.1 out of 5 (based on 1,205 reviews) reflects generally positive satisfaction with the overall guest experience (Marriott).

Amenities Comparison

The indoor pool, hot tub, and on-site dining at the Sheraton Hotel Newfoundland are comparable to what the Marriott brand offers at similar tier properties. Club Lounge access costs around $20 per night according to Hotel-Scoop, adding a potential upgrade path for loyalty members who use lounge benefits (Hotel-Scoop). Marriott Bonvoy members can earn and redeem points at this property.

The Sheraton Hotel Newfoundland performs well on service and location, with amenities that match upscale expectations for a 4-star property. Room finish quality varies, so managing expectations around hardware age is part of an informed booking decision.

Is Sheraton 5 star or 4 star?

The Sheraton Hotel Newfoundland holds a 4-star classification, confirmed through Wikipedia which documents the property as a 4-star hotel in St. John’s operating under the Sheraton brand (Wikipedia – Hotel Newfoundland). This aligns with the broader Sheraton brand positioning, which typically operates in the 4-star range globally, though some properties such as the Sheraton Grand Bangalore carry a 5-star designation.

Star Rating Confirmation

No official star rating for this specific property is stated on the Marriott listing page, which does not display a star classification on its overview. However, the Wikipedia reference and Expedia’s “luxury hotel” labelling corroborate a 4-star tier placement. Guest ratings on Marriott.com showing 5/5 across cleanliness, dining, location, service, and amenities indicate high quality regardless of official star classification (Marriott reviews).

How the Sheraton Hotel Newfoundland Compares

At a 4-star level, the property’s price band (standard rooms from approximately CAD $246 to $300 per night; junior suites from around $325, per Hotel-Scoop) positions it in the upper mid-range to upscale segment for St. John’s accommodation (Hotel-Scoop). The consistently praised service and central location support the rate positioning, while mixed feedback on room finishes suggests value is conditional on expectations around hardware age.

The Sheraton Hotel Newfoundland is definitively a 4-star property. High category scores on Marriott.com support strong quality within that tier, but guests should not expect the hardware standards of a 5-star property.

Sheraton Hotel Newfoundland: Pros and Cons

The strongest case for choosing this property is staff quality and location—two factors that guests consistently highlight. The main risk is encountering dated room finishes at a rate point that some guests feel should include more modern hardware.

Best for These Traveller Types

Sheraton Hotel Newfoundland: Price Band

Hotel-Scoop reports standard room rates typically ranging from approximately CAD $246 to $300 per night, with junior suites starting at around $325 per night (Hotel-Scoop). Club Lounge access adds around CAD $20 per night for guests who utilise lounge amenities.

Additional costs to factor in:

• On-site parking: CAD $25 per day (Marriott)
• Pet fee: CAD $50 per stay (Marriott)

The rate band places the property in the upper mid-range to upscale segment for St. John’s accommodation. Given the 4-star classification, central location, and consistent service praise, the rate positioning is defensible—but travellers who encounter dated rooms at the higher end of the rate range may feel the value proposition weakens.

Getting to Sheraton Hotel Newfoundland

The hotel is located at 115 Cavendish Square, St. John’s, Newfoundland and Labrador, Canada, A1C 3K2. From St. John’s International Airport, the property is approximately 7 km away. Marriott’s listing confirms no shuttle service is provided, meaning guests arrange their own transport via taxi, rideshare, or rental car.

Check-in starts at 3:00 PM and check-out is at 12:00 PM (noon), per Booking.com and Marriott listings (Booking.com; Marriott). The minimum check-in age is 19 years, aligning with Newfoundland and Labrador’s provincial legal drinking age.

Parking tip: On-site parking is CAD $25 per day. Off-site parking options are listed on Marriott’s site if you want to compare rates for longer stays.

Alternatives Near St. John’s, Newfoundland

If the Sheraton Hotel Newfoundland’s rate or mixed room quality feedback gives you pause, the St. John’s hotel market includes other options in the same neighbourhood and price tier. Travellers researching Atlantic Canada accommodation may also consider the Prince George Hotel Halifax Review, a detailed review of which is available on this site. For those weighing multiple Canadian destinations, the Best Hotels in Prince Edward County: 2026 Comparison Guide offers a broader overview of accommodation options in the region.

Providing alternative options helps you make a comparison decision if the Sheraton Hotel Newfoundland’s specific trade-offs (service vs. hardware age) do not align with your priorities.