Searching for Grand Riviera Princess photos means you want to see exactly what this 5-star all-inclusive resort in Riviera Maya looks like before booking. This guide collects hundreds of real guest photos alongside verified details about rooms, pools, restaurants, and how it compares to its sister property, Grand Sunset Princess. Everything here comes from official resort data, TripAdvisor reviews, Expedia listings, and independent travel blogs — no invented facts or vague claims.
Last checked: 2026-05-26
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Official website: princess-hotels.com · Location: Playa del Carmen, Riviera Maya, Mexico · Resort type: All-inclusive · Sister property: Grand Sunset Princess (5-star)
How we researched this
Last checked: 2026-05-26.
Sources reviewed: Princess Hotels official website, TripAdvisor review listings, Expedia hotel pages, Hotels.com guest reviews, 50/50 Travelog blog, YouTube resort walkthrough videos, Google-sourced guest reviews on the official site.
No on-site visit, no staff interview, no independent price verification.
Key Facts at a Glance
- 5-star all-inclusive beachfront resort (Princess Hotels)
- North of downtown Playa del Carmen, Riviera Maya, Mexico (Princess Hotels)
- May 16, 2026 after renovations (Princess Hotels Reviews)
- Grand Sunset Princess (5-star) (Princess Hotels)
| Fact | Details |
|---|---|
| Official Website | princess-hotels.com |
| Location | Playa del Carmen, Riviera Maya, Mexico |
| Resort Type | All-inclusive |
| Sister Property | Grand Sunset Princess (5-star) |
| Total Rooms | 613 air-conditioned rooms (junior suites, villas, Platinum suites) |
| Pools | 12 outdoor pools, 1 indoor pool, water park |
| Dining | 9 restaurants (buffet and à la carte), 9 bars |
| Family Facilities | Children’s club, mini disco, games room, supervised childcare |
How many stars are at the Grand Riviera Princess?
Grand Riviera Princess carries a 5-star classification, as confirmed on the Princess Hotels official website. The resort markets itself as a premium all-inclusive beachfront property in the Riviera Maya corridor, offering direct beach access to fine sand and clear Caribbean water. This star rating places it in the same tier as its sister property, Grand Sunset Princess, though the two resorts target slightly different guest demographics.
Across reviews referenced by the property, the 5-star designation translates to expectations around room quality, service consistency, and amenity breadth. Some guests find that certain sections of the property feel less polished than the star rating implies, while renovated rooms and Platinum suites receive consistently positive marks for appearance and comfort.
The renovation scheduled to conclude on May 16, 2026, may address some of the gaps between the 5-star marketing positioning and actual guest experience in older wing sections. Guest reviews from 2026 noted that the hotel is undergoing improvements but expected the property to align more closely with its 5-star rating once renovations finish.
What is the difference between the Grand Riviera Princess and the Grand Sunset Princess?
Both Grand Riviera Princess and Grand Sunset Princess are 5-star all-inclusive resorts operated by Princess Hotels in the Riviera Maya area. The key distinction lies in their target audience and atmosphere. Grand Riviera Princess leans toward families and couples seeking a full range of activities, while Grand Sunset Princess emphasizes a more refined, adults-oriented experience in a separate section of the same resort complex.
Grand Riviera Princess features 613 rooms across junior suites, villas, and Platinum suites, with 12 outdoor pools, a water park, children’s club, and supervised childcare. Grand Sunset Princess shares similar infrastructure but operates with a sharper focus on adult guests and couples, with dedicated quiet zones and a more intimate pool environment.
| Criteria | Grand Riviera Princess | Grand Sunset Princess |
|---|---|---|
| Star Rating (Official) | 5-star | 5-star |
| Location | North of downtown Playa del Carmen | North of downtown Playa del Carmen |
| Adult-Only Option | Limited (some zones) | Yes (designated sections) |
| Family Club | Yes (children’s club, mini disco, games room) | No (adults-focused) |
For travelers deciding between the two, the choice depends on whether priority is placed on family-friendly programming and diverse activity options (Grand Riviera Princess) versus a quieter, more intimate adult environment (Grand Sunset Princess). Both resorts share the same beachfront location and operate under the same management company.
How far is Grand Riviera Princess from the airport?
Grand Riviera Princess is approximately 45–50 kilometers (28–31 miles) from Cancún International Airport, the primary gateway for Riviera Maya travelers. The drive typically takes 45 minutes to one hour by taxi or private shuttle, depending on traffic conditions and the time of day.
Several shuttle services operate between Cancún Airport and Playa del Carmen, including shared vans, private transfers, and hotel-organized pickups. Guests staying at Grand Riviera Princess can arrange airport transportation through the resort directly or book independently through third-party providers. The resort’s location north of downtown Playa del Carmen places it slightly closer to the airport than properties in central Playa del Carmen or further south along the Riviera Maya corridor.
Guest reviewers frequently mention the convenience of the airport transfer, though some note that traffic on Highway 307 can extend travel time during peak hours or holiday periods. No public transportation directly serves the resort, so pre-booked or on-demand transportation is the standard approach for arriving guests.
Where is the Grand Riviera Princess?
Grand Riviera Princess sits on the coastline north of downtown Playa del Carmen, within the Riviera Maya tourism region of Mexico’s Yucatán Peninsula. The exact address corresponds to the federal highway corridor that runs parallel to the Caribbean coast, placing the resort directly on a sandy beach with immediate ocean access.
Playa del Carmen serves as the nearest city for guest excursions, shopping, dining, and nightlife. The resort’s separation from the downtown core means guests have beachfront tranquility while retaining access to urban amenities within a short drive. The broader Riviera Maya region stretches from Puerto Morelos in the north to Tulum in the south, encompassing coral reefs, cenotes, archaeological sites, and a range of all-inclusive resort options.
Guests visiting from the United States, Canada, or Europe typically fly into Cancún International Airport, which handles the majority of international arrivals to the region. From there, ground transportation to Grand Riviera Princess takes approximately one hour along well-signed routes.
Grand Riviera Princess: Pros and Cons
Based on aggregated review data from TripAdvisor, Expedia, Hotels.com, and guest testimonials on the Princess Hotels site, the following patterns emerge:
What Guests Praise
- Large resort with diverse facilities — 12 outdoor pools, water park, sports courts
- Beautiful beachfront location with direct sand access
- Multiple dining options — 9 restaurants including à la carte venues
- Family-friendly programming — children’s club, mini disco, games room
- Generally friendly and helpful staff, as noted in March 2026 guest reviews on the official site
- Recently renovated rooms receive high marks for cleanliness and design
- All-inclusive model covers meals, most drinks, and many activities
What Guests Criticize
- Service consistency varies — some guests report excellent treatment while others experience gaps
- À la carte restaurant reservations are difficult to secure, with limited slots and queues
- Pool chairs become scarce in the afternoon — early morning positioning required for popular spots
- Sargassum seaweed can affect beach conditions during certain seasons
- Resort’s large scale makes navigation challenging — some guests take days to orient themselves
- Some unrenovated sections feel dated compared to newer Riviera Maya competitors
- Pools reported as cold by some guests — not all pools are heated
Who Is Grand Riviera Princess Best For?
The resort’s scale and amenity mix support several distinct traveler profiles:
- Families with children: The children’s club, mini disco, games room, and water park create structured entertainment options for younger guests. Supervised childcare provides parents flexibility for adult-only time.
- Couples seeking a romantic getaway: Platinum suites with hot tubs and direct pool access offer elevated accommodations. The beachfront setting supports romantic evenings, though the large property means sharing space with families and groups.
- Adults seeking relaxation: Multiple pools (including an indoor pool), fitness center, spa, and tennis courts serve guests prioritizing wellness and low-key activity. Some adults-only zones exist, though they are less pronounced than at Grand Sunset Princess.
Each profile benefits from the resort’s all-inclusive pricing structure and beachfront location, though the choice of room type and specific pool or beach area can significantly affect the overall experience.
Our Pick: Grand Riviera Princess for Families and Activity-Oriented Travelers
If your priority is a resort with maximum variety — multiple pools, diverse dining, sports facilities, and dedicated kids’ programming — Grand Riviera Princess delivers that breadth. The 613-room complex ensures no two stays feel the same, and the upcoming renovations should narrow the gap between the 5-star marketing and actual guest experience. For couples or travelers wanting a quieter, more intimate atmosphere, Grand Sunset Princess remains the stronger alternative within the Princess Hotels portfolio.
Related reading: The Reef 28 Hotel & Spa Review: Photos, Prices & Facts · Best Gay Hotels in Tulum: Compare Top LGBTQ+ Stays
För resenärer som överväger alternativ i samma region kan Grand Sirenis Riviera Maya recensioner ge en nyttig jämförelse när det gäller upplevelser och betyg.
Frequently Asked Questions
How many rooms does Grand Riviera Princess have?
The resort offers 613 air-conditioned rooms, including junior suites, villas, and Platinum suites. Some Platinum suites feature hot tubs or direct pool access. This figure comes from resort walkthrough documentation and guest review platforms.
What restaurants are available at Grand Riviera Princess?
Grand Riviera Princess operates 9 restaurants covering both buffet and à la carte dining. Guests also have access to 9 bars, including beach bars and a 24-hour sports bar. Guest reviewers note that à la carte restaurant reservations can be difficult to secure due to limited booking slots.
Where can I find a map of Grand Riviera Princess?
Maps are available on the Princess Hotels official website and through OTA listings on Expedia and Hotels.com. The resort’s large footprint — spanning multiple buildings, pool areas, and beach zones — benefits from advance map review to plan daily navigation.
What do guests say about Grand Riviera Princess in reviews?
Guest reviews describe the resort as generally clean with friendly staff, though service consistency varies. Expedia and Hotels.com guests praise the food quality at buffets and the appearance of renovated rooms. Recurring complaints include difficulty booking à la carte restaurants, scarcity of pool loungers in the afternoon, and occasional beach seaweed (sargassum) during certain seasons.
Where can I see real guest photos of Grand Riviera Princess?
TripAdvisor hosts candid guest photos covering rooms, pools, beach, restaurants, and public spaces. These photos provide an unfiltered view of property conditions, including areas undergoing renovation. Expedia, Hotels.com, and Google Reviews also feature guest-uploaded images.
What is the exact address of Grand Riviera Princess?
The resort is located north of downtown Playa del Carmen, Riviera Maya, Mexico, along the highway corridor paralleling the Caribbean coast. The official Princess Hotels site provides the complete address for navigation and booking confirmation.